Free setup and documentation support
Use the docs for bearer-token REST security, full and compact OpenAPI schemas, product search, availability, verified order status, tracking through verified order status, status mapping, and privacy-safe logs.
Support
WebExpertDev AI Customer Support Assistant support, documentation, and project help.
Find the right path for Free setup questions, Pro workflow setup, Tawk.to Ready OpenAPI configuration, generic OpenAPI assistant testing, and optional website implementation help.
Support paths
Choose the path that matches the issue.
Pro workflow and setup support
Review Pro setup for consent-based Lead Capture, local lead review, signed cart and reorder review links, Product Search Priority, Product Exclusions, AI Search Keywords, Knowledge Builder, Advanced Tracking output, and multi-currency-safe metadata.
Billing, license, and downloads
Use Freemius account and license recovery links for billing, subscription management, purchase account access, Pro downloads, and license recovery.
Website and project implementation help
Request optional implementation help for WooCommerce catalog/search behavior, support policies, Knowledge Builder content, tracking setup, assistant instructions, and safe launch testing.
Contact support
Product support request
Use this form for WebExpertDev AI Customer Support Assistant Free plugin or Pro add-on setup questions, license/download help, OpenAPI setup questions, or Pro workflow setup issues.
Security note
Do not send bearer tokens, license keys, payment details, private customer/order data, or screenshots containing secrets.
Before contacting support
Include enough context to reproduce the issue safely.
- Plugin version
- WordPress version
- WooCommerce version
- Free or Pro
- OpenAPI platform
- Issue type: setup, schema import, token/auth, product search, order status, tracking, Lead Capture, local lead review, secure links, Product Discovery, AI Search Keywords, Knowledge Builder, Advanced Tracking, or multi-currency metadata
- Screenshots with secrets redacted
- Do not send bearer tokens, license keys, private customer/order/payment data, tracking numbers, or screenshots containing secrets
Next step
Use docs first, then request project help when implementation needs planning.
Free remains useful without Pro. Pro setup adds controlled customer follow-up workflows for stores that need consent-based Lead Capture, signed review links, Product Discovery controls, approved Knowledge Text, custom tracking output, and multi-currency-safe product metadata.